Areas of Practice
Customer & User Insights
Using mixed-methods, community-based, ethically sound, and human-centered research and analytics to deliver clear and actionable data to improve user and customer experiences.
Retail
Implementing cutting edge CRM technology to assist national retailers support and grow their customer base.
Healthcare
Helping acute care, rehab and mental health hospitals improve process, manage change and implement fully integrated clinical information systems.
Salesforce
Identifying business needs and working with technical experts to implement sustainable and integrated Salesforce solutions.
Finance
Successfully managing change and implementing process improvement strategies saving global financial institutions millions in operating costs.
Manufacturing
Connecting sales, marketing and customer support to back end ERP systems, streamlining processes and enabling real-time analytics.